Co-op Live

We encourage fans to car share where possible. Limited Official Vertu parking is available at Co-op Live and must be pre-booked ahead of the event online. Only pre-booked parking will be available on event days. Official Vertu Parking may be released up to 4 weeks before the event. You can find out more on our parking help page [link is: https://www.cooplive.com/pQV3ZS0/visitor-information/parking] We advise all fans using Etihad Campus car parks to avoid leaving valuable items on display. A residents parking scheme is in place to protect those living near the Etihad Campus, and fans will not be able to drop off, park, or pick up outside of designated areas. Please use the post code M11 3DU and follow the signs to Etihad Campus as you get closer. Congestion on the roads close to the Etihad Campus will start to build from around 2 hours before each gig as event-goers begin to arrive. If you are travelling on the road, we suggest you plan ahead. Here are some suggested times that you should add to your journey on event day: Alan Turing Way (both directions): plan an additional 20 minutes into any journey by road. Hyde Road (eastbound): expect an additional 15 minutes to be added to your journey. Mancunian Way (westbound): plan for an extra 10 minutes of travel time. Please be aware that travel times may vary dependent on a variety of factors including whether it is an evening or weekend event and whether there are other events on the Etihad Campus. Additional parking is available in Manchester city centre, accessible via the CityLink walking route and public transport. You can also park in the city centre at one of the City centre car parks and ride the tram to Etihad Campus, or use many of the Park and Ride locations in Greater Manchester. For electric cars there are public charging points at the Tennis Centre and over 60+ EV charging points on the wider Campus available on event days and non-event days. Please note there may be over-stay fees and each provider could have set charging rates. By International Travel International fans can fly into Manchester Airport from most major international cities, or via a connection from London Heathrow or Gatwick. There are regular National Rail trains and Metrolink trams into central Manchester from the airport. Further detail on how to access Co-op Live can be found on the Bee Network website. [link is: https://tfgm.com/getting-to-co-op-live-arena]

We're committed to ensuring our venue is as accessible as possible. Our state-of-the-art venue includes design and spaces to help everyone make the most of their visit, from lowered service counters, step-free access to all floors, a designated respite room, support for assistance dogs, hearing loops and more. To see the availability of Accessible Tickets, select the All Ticket Types & check as appropriate from the drop-down menu. Wheelchair Accessible are for wheelchair users only. Ambulant Disabled & Sight Impaired positions are located within general seated areas but have been allocated due to their ease of access or proximity to the stage area where applicable. The Universal Accessible Symbol is used for all access requirements, so please make sure you are booking the appropriate tickets. The essential companion ticket next to the accessible ticket you've highlighted should be chosen when booking (where this is an option) & all tickets must be purchased in one transaction. The accessible ticket policy limits one free companion ticket to each accessible ticket purchased.

All ticket purchases are non-refundable; however, we have made it easy for you to transfer or exchange your ticket if necessary. Ticket Transfer Tickets can be directly transferred to friends or family through the Co-op Live app in the run up to the event, and often at your point of purchase. To do this, click Transfer Tickets on the ticket menu and follow the instructions. Please note that for some events, ticket transfer may be disabled. For guidance on how to transfer tickets through Ticketmaster, visit the help page here https://help.ticketmaster.co.uk. Ticketmaster Ticket Exchange is the only resale platform endorsed by Co-op Live. The platform allows fans to sell tickets for face value or less and will appear directly on Ticketmaster. For guidance on how to sell tickets through Ticketmaster, visit their help page here [link: https://help.ticketmaster.co.uk]. Entry Policy: We dont allow large bags into the venue for security reasons. You will be permitted to take small clear bags and handbags in with you. We class small bags as no larger than A4 size or standard handbags. One bag is allowed per person. Backpacks, travel cases, laptop bags and large tote bags are not permitted inside the venue. If youre coming into the venue, you agree to a personal search and an item search. We can remove dangerous items and anything thats not allowed in the venue. This includes: Food Glass bottles Cans Plastic bottle tops Alcohol Large umbrellas Professional cameras Recording equipment. Other items that are prohibited include: Weapons, ammunition, explosives, horns, whistles, drums, fireworks, flagpoles, large umbrellas or any other item which in our reasonable opinion, may cause danger or disruption to any event or to other visitors (regardless of whether such item is illegal or is carried for specific purposes); religious symbols of faith, where certain conditions for entry (policy available on request and/or as otherwise determined within our discretion), are not met, any items which are or may be illegal (including drugs), bladed/sharp articles, inflatables, flammable liquids in any container, laser pens, confetti, glitter bombs, balloons, wheeled footwear, helmets, full face masks and/or any other item which in our reasonable opinion may cause danger or disruption to any event or to other visitors (regardless of whether or not such item is illegal or is carried for specific purposes), any items which a performing artist, their management, or an organiser request that we prohibit, any banner or flag that we deem to contain material or slogans that are offensive, obscene, abusive or racist, other items which are otherwise prohibited pursuant to our venue T&Cs, or which might be used as a weapon or compromise public safety. We also do not permit Laptops, iPads or Go Pros (or any similar device) into the venue. If you need to bring items otherwise banned for medical reasons, please contact us in advance via our online form here https://customervoice.microsoft.com/Pages/ResponsePage.aspx?id=pr3nl8baLUWgMyoj-oZRDe680ySZE2JMh4ak8O0K2kFUNUU2S0JMUTRTOUlGVExEMzcwUTY5OE84Ni4u

Anyone aged 14 or under must be accompanied by an adult aged 18 or over. Anybody under the age of 16 is not permitted in the standing area. Please note that Co-op Live reserves the right to remove or re-seat, if possible, any child who appears to be under the age of 16 for safety purposes. Additional age restrictions may be placed by the event organiser for specific events, so please do check before purchasing a ticket. On event days, we are able to distribute young visitor wristbands from our Fan Services Information Point on Levels 1 and 3 to young children, young adults and any vulnerable adults for easy identification, in the event they are separated from their parent / guardian.